Commercial

Omnichannel Transformation

Data Management Sales & Commercialization
Passion- PharmaRelations values

DELIVERING VALUE ACROSS CHANNELS

We help you create more and better omnichannel customer engagements. 


We want to partner with your organization to lead the commercial transformation and accelerate the digital capabilities of our industry. Our consultants have solid backgrounds in digital tools within the pharma industry. 


The solution may be long-term or short-term, full/time or part-time, single or multiple consultant approach, or senior or junior competence. We can offer solutions that cover one or all Nordic countries. We prefer to create long-term value and work in partnership, but also take on smaller projects, solve peak capacity problems and help you with limited projects.

We believe a strategy becomes omnichannel when every touchpoint adds value. Our five guiding pillars shape how we create impact for your teams, your organization, and the patients you serve.

Senior recruitment manager in Life Science

Interim Services

All of our consultants either have healthcare background or have been employed by a Pharma or MedTech company at some point.

Our consultants have been in your shoes. We understand the challenges and restrictions you are facing. Whether you need a complete strategy, 1-hour consulting, fixed hours per week etc. we will not only tailor the best solution for your needs, but also be your consulting partner before,  throughout and after the process.  

Discuss the best fit for your organization​
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Outsourcing services

Our omnichannel experts become an extension of your organization and are supported by the full expertise and functions of PharmaRelations.

We provide long-term support for key omnichannel tasks. We take full responsibility for delivery, staffing, and performance, so your internal teams can focus on strategy and innovation while we maintain consistency, quality, and measurable impact execution across every touchpoint.

Contact us to strengthen your team​

Content Channel Management (Social Media & Website)
We handle channel management, ensuring consistent brand messaging and compliance. By managing daily content creation, community engagement, and performance tracking, we keep your digital presence fresh and engaging to increase visibility, engagement, and traffic.

Customer Engagement (Events & Emailing via CRM System)
We create and run targeted email and event campaigns fully integrated into your CRM, giving your team actionable insights. Our consultants are ready to use their extensive knowledge of the industry and platforms to improve rates and make every touchpoint meaningful for building a long-term relationship.

Omnichannel Project Management
We oversee your omnichannel projects as coordinated campaigns, ensuring every digital, print, and in-person effort aligns with your brand and is delivered on time. From vendor management to ensuring compliance, we handle execution so your teams can focus on strategy. Whether building a website or launching a new product, we provide the right expertise for every channel, for as long as needed.

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Omnichannel projects​

Benefit from our focused expertise and pharma knowledge to streamline processes. Each service is delivered as a focused project with a defined scope, timeline, budget, and measurable outcomes. Our teams manage every detail — from staffing to delivery — to ensure smooth execution and tangible results. 

Let’s build value for patients together​

Patient-Centered Omnichannel Strategy
We design omnichannel strategies that follow the patient journey, connecting digital, social, CRM, and field touchpoints for patients, HCPs, and caregivers. We can deliver a complete strategy, run workshops with your team, or execute specific campaigns.

Ready-to-Use Content
Pre-designed, adaptable content templates and messaging are aligned with the patient journey and regulatory requirements, ready for rapid deployment across channels. This accelerates campaign launch, maintains consistency, and lets teams focus on strategy and results instead of starting from scratch.

Unlocking Insights from Your Data
We analyze existing sales, marketing, and engagement data to reveal patterns, behaviors, and hidden opportunities. Your team gain a clearer picture of how your audiences truly behave, helping refine strategies, reduce missteps, and focus resources on what drives results.

Interactive Data Visualization
We create dashboards (Power BI, Excel, Tableau, and other platforms) that unify marketing, sales, and market access data into a single, actionable view. By defining KPIs and embedding long-term tracking, we make it easy to monitor performance and ensure future interactions are measurable, enabling faster decisions and insights your teams can act on.

Scalable Multi-Brand Campaign Playbooks
We build reusable frameworks and templates that multiple brands can deploy, sharing objectives, assets, and best practices. This reduces duplication, lowers costs, and ensures consistent patient-centered impact across the portfolio, maximizing collective wins.

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