 | Yearly measurement of Client satisfaction and Consultant satisfaction
Every year since 2003, PharmaRelations have followed up in detail on Client and Personnel Satisfaction. ” Many companies follow client and employee satisfaction – for us it is part of our DNA and our simple recipe for business success” says Niklas Claesson, Head of Commercial Affairs.” PharmaRelations are successful for two simple reasons, our clients return based on successful delivery of services, we recruit the best consultants, and they stay with us. Simple as that. Our yearly summary of Client Satisfaction and of Consultant Satisfaction provide us with insights into the future. Satisfaction figures in 2017 were excellent, so we look forward with confidence and work on continuous improvement – everything can be improved and better!
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