• About PharmaRelations
• • Business concept
  • The Board and owners
  • Size and growth
  • Quality Assurance
  • • CSQ - Customers
    • PSQ - Employees
    • CAPA - Development
    • Pharma College
• Business Partners
• News
• A word from our MD
• We take responsibility

High level of customer satisfaction

PharmaRelations has achieved a level of “very high customer satisfaction”. After every completed assignment we measure customer satisfaction. The client answers a number of questions by marking one of the alternatives on a scale of
0-6 where 6 denotes “extremely satisfied” and 5 “satisfied”. The accumulated result of these measurements since the start in 2003 is:

	CSQ result
Contract staffing	5,3
Recruiting	5,4
Contract staffing Pharmacies	5,2
Recruiting Pharmacies	5,0

 

Click here to view questions and answers and to view the latest updated totals for each of our areas of service: sales teams, outsourcing, recruitment and booking.

The evaluation is called CSQ “Customer Satisfaction Questionnaire”. Over 80 % of our customers have so far answered the questionnaire.